{"id":"role/operations","kind":"role","v":1,"title":"Operations","line":"Making the business run: processes, people, vendors, targets, escalations. It is the largest role in the graph by volume and the destination most other roles move into, because it is where 'I know ho…","about":"Making the business run: processes, people, vendors, targets, escalations. It is the largest role in the graph by volume and the destination most other roles move into, because it is where 'I know how this company works' gets rewarded. Entry is a graduate trainee or team-lead role, an MBA placement, or a promotion from support, sales or administration. Mumbai leads. The most common next step is marketing and sales, often as a general management move.","aliases":[],"tags":["industry:other","industry:it-software","industry:finance-banking"],"facts":[{"label":"Level","value":"3","trust":"community","source":0},{"label":"Next: Marketing & Sales","value":"10% after ~5.4 years (n = 677)","trust":"community","source":0},{"label":"Next: Leadership / Executive","value":"6% after ~8.7 years (n = 419)","trust":"community","source":0},{"label":"Next: Consulting","value":"4% after ~6.3 years (n = 290)","trust":"community","source":0},{"label":"Next: Data & Analytics","value":"4% after ~5.4 years (n = 290)","trust":"community","source":0},{"label":"Skills","value":"Management, Microsoft Office, Leadership, Team Management, Microsoft Excel, Microsoft Word","trust":"community","source":0},{"label":"Industries","value":"Other, IT / Software, Finance / Banking","trust":"community","source":0}],"data":{"id":"Operations","title":"Operations","level":3,"summary":"Making the business run: processes, people, vendors, targets, escalations. It is the largest role in the graph by volume and the destination most other roles move into, because it is where 'I know how this company works' gets rewarded. Entry is a graduate trainee or team-lead role, an MBA placement, or a promotion from support, sales or administration. Mumbai leads. The most common next step is marketing and sales, often as a general management move.","next90":["Own one recurring process and improve one number on it; write down before and after.","Learn to run a weekly review: a dashboard, three priorities, clear owners.","Shadow the sales or finance team for a day to see what your process looks like from outside."],"skills":["Management","Microsoft Office","Leadership","Team Management","Microsoft Excel","Microsoft Word","Customer Service","Project Management"],"industries":["Other","IT / Software","Finance / Banking"],"nextRoles":[{"role":"Marketing & Sales","p":0.097,"years":5.4,"n":677,"skills":["Management","Business Development","Team Management","Marketing","Microsoft Office"]},{"role":"Leadership / Executive","p":0.06,"years":8.7,"n":419,"skills":["Management","Leadership","Strategy","Business Development","Team Management"]},{"role":"Consulting","p":0.041,"years":6.3,"n":290,"skills":["Management","Team Management","Microsoft Office","Project Management","Microsoft Excel"]},{"role":"Data & Analytics","p":0.041,"years":5.4,"n":290,"skills":["Management","Microsoft Office","Microsoft Excel","Leadership","Team Management"]},{"role":"Software Engineering","p":0.034,"years":5.3,"n":238,"skills":["Microsoft Office","Html","C++","Management","Engineering"]},{"role":"Entrepreneurship","p":0.033,"years":7.7,"n":232,"skills":["Management","Leadership","Business Strategy","Team Management","Business Development"]}]},"links":[{"rel":"next","id":"role/marketing-and-sales"},{"rel":"next","id":"role/leadership-executive"},{"rel":"next","id":"role/consulting"},{"rel":"next","id":"role/data-and-analytics"},{"rel":"next","id":"role/software-engineering"},{"rel":"next","id":"role/entrepreneurship"},{"rel":"from-degree","id":"degree-outcome/b-a--communication"},{"rel":"from-degree","id":"degree-outcome/b-a--computer-science"},{"rel":"from-degree","id":"degree-outcome/b-a--finance"},{"rel":"from-degree","id":"degree-outcome/b-a--information-technology"},{"rel":"from-degree","id":"degree-outcome/b-a--liberal-arts"},{"rel":"from-degree","id":"degree-outcome/b-a--management"},{"rel":"from-degree","id":"degree-outcome/b-a--marketing"},{"rel":"from-degree","id":"degree-outcome/b-a--mechanical"},{"rel":"from-degree","id":"degree-outcome/b-a--other"},{"rel":"from-degree","id":"degree-outcome/b-a--science"},{"rel":"from-degree","id":"degree-outcome/b-com--finance"},{"rel":"from-degree","id":"degree-outcome/b-com--other"},{"rel":"from-degree","id":"degree-outcome/b-e--computer-science"},{"rel":"from-degree","id":"degree-outcome/b-e--other"},{"rel":"from-degree","id":"degree-outcome/b-e--science"},{"rel":"from-degree","id":"degree-outcome/b-sc--computer-science"},{"rel":"from-degree","id":"degree-outcome/b-sc--finance"},{"rel":"from-degree","id":"degree-outcome/b-sc--information-technology"},{"rel":"from-degree","id":"degree-outcome/b-sc--management"},{"rel":"from-degree","id":"degree-outcome/b-sc--mechanical"},{"rel":"from-degree","id":"degree-outcome/b-sc--other"},{"rel":"from-degree","id":"degree-outcome/b-sc--science"},{"rel":"from-degree","id":"degree-outcome/b-tech--computer-science"},{"rel":"from-degree","id":"degree-outcome/b-tech--other"},{"rel":"from-degree","id":"degree-outcome/b-tech--science"},{"rel":"from-degree","id":"degree-outcome/bba--finance"},{"rel":"from-degree","id":"degree-outcome/bba--management"},{"rel":"from-degree","id":"degree-outcome/bba--mechanical"},{"rel":"from-degree","id":"degree-outcome/bca--other"},{"rel":"from-degree","id":"degree-outcome/ca--finance"},{"rel":"from-degree","id":"degree-outcome/ca--other"},{"rel":"from-degree","id":"degree-outcome/diploma--finance"},{"rel":"from-degree","id":"degree-outcome/diploma--management"},{"rel":"from-degree","id":"degree-outcome/diploma--other"},{"rel":"from-degree","id":"degree-outcome/llb--law"},{"rel":"from-degree","id":"degree-outcome/m-a--finance"},{"rel":"from-degree","id":"degree-outcome/m-a--law"},{"rel":"from-degree","id":"degree-outcome/m-a--liberal-arts"},{"rel":"from-degree","id":"degree-outcome/m-a--management"},{"rel":"from-degree","id":"degree-outcome/m-a--mechanical"},{"rel":"from-degree","id":"degree-outcome/m-a--other"},{"rel":"from-degree","id":"degree-outcome/m-a--science"},{"rel":"from-degree","id":"degree-outcome/m-com--finance"},{"rel":"from-degree","id":"degree-outcome/m-sc--finance"},{"rel":"from-degree","id":"degree-outcome/m-sc--mechanical"},{"rel":"from-degree","id":"degree-outcome/m-sc--other"},{"rel":"from-degree","id":"degree-outcome/m-sc--science"},{"rel":"from-degree","id":"degree-outcome/m-tech--other"},{"rel":"from-degree","id":"degree-outcome/mba--finance"},{"rel":"from-degree","id":"degree-outcome/mba--management"},{"rel":"from-degree","id":"degree-outcome/mba--marketing"},{"rel":"from-degree","id":"degree-outcome/mba--other"},{"rel":"from-degree","id":"degree-outcome/mca--computer-science"},{"rel":"from-degree","id":"degree-outcome/other--finance"},{"rel":"from-degree","id":"degree-outcome/other--liberal-arts"},{"rel":"from-degree","id":"degree-outcome/other--management"},{"rel":"from-degree","id":"degree-outcome/other--marketing"},{"rel":"from-degree","id":"degree-outcome/other--mechanical"},{"rel":"from-degree","id":"degree-outcome/other--science"},{"rel":"skill","id":"skill/microsoft-office"},{"rel":"skill","id":"skill/management"},{"rel":"skill","id":"skill/leadership"},{"rel":"skill","id":"skill/microsoft-excel"},{"rel":"skill","id":"skill/microsoft-word"},{"rel":"skill","id":"skill/team-management"},{"rel":"skill","id":"skill/customer-service"},{"rel":"skill","id":"skill/powerpoint"},{"rel":"skill","id":"skill/project-management"},{"rel":"skill","id":"skill/public-speaking"}],"map":{"kind":"work","typeId":"job","when":[],"needs":["Management","Microsoft Office","Leadership","Team Management"],"gives":["Income and experience"],"steps":["Own one recurring process and improve one number on it; write down before and after.","Learn to run a weekly review: a dashboard, three priorities, clear owners.","Shadow the sales or finance team for a day to see what your process looks like from outside."]},"sources":[{"label":"Campus Binge career graph: aggregates of public career profiles (cells with n ≥ 5); no person is named","asOf":"2026-10-15","trust":"community","method":"derived"}],"trust":"community","origin":"dataset","asOf":"2026-10-15","digest":"sha256:9bb1ed21a16b66b5ade31d9fe81ecc11119d3f66541dc73a74256161aa09c360"}